{"xsrfToken":"a2dab4d1dfdacf1619964d95879e04b0f1483bc9_lout","branding":{"id":"11","key":"set","name":"Nuvve Customer Support","portalBaseUrl":"/servicedesk/customer/portal/11","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/11/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4c9400","headerLinkHoverBGColor":"#4c9400","headerBadgeColor":"#4c9400"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Nuvve's Help Center","sharedPortalName":"Nuvve Help Center","userInitialAnnouncementHeader":"Welcome to Nuvve's Customer Help Center","translations":{"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"en-US":{"helpCenterTitle":"Welcome to the Nuvve's Help Center","sharedPortalName":"Nuvve Help Center","announcementHeader":"Welcome to Nuvve's Customer Help Center","localeDisplayName":"English (United States)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#25b230","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/ef415b21-fa4b-48de-bc8e-1e8266307312/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTAxM2ZjMy0yNGIzLTQ5NmYtODhhOS1kYTVjZTE0YTc3MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVmNDE1YjIxLWZhNGItNDhkZS1iYzhlLTFlODI2NjMwNzMxMiI6WyJyZWFkIl19LCJleHAiOjE3MzIzMDIxMTcsIm5iZiI6MTczMjMwMTUxN30.khVp0ZOrSnA12uF-p7UGcVlRN2JSYBw1JReK7nXO8Uc&client=de013fc3-24b3-496f-88a9-da5ce14a7723&height=300&mode=fit","bannerMediaApiFileId":"ef415b21-fa4b-48de-bc8e-1e8266307312","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"11","key":"set","projectId":10021,"serviceDeskId":11,"name":"Nuvve Customer Support","description":"<p>Welcome! You can raise a Service Desk request from the options provided below.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","onlyPortal":false,"reqTypes":[{"id":"151","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://nuvveco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[47],"key":""},{"id":"154","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://nuvveco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[47],"key":""},{"id":"148","name":"Technical support","descriptionHtml":"<p>Add Station ID to Improve Support Efficiency</p>","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://nuvveco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[47],"key":""},{"id":"149","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://nuvveco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[],"key":""},{"id":"152","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://nuvveco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"153","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://nuvveco.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""}],"reqGroups":[{"id":47,"name":"General"}],"orderMapping":{"47":[148,154,151]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8ebbd3de-6705-3179-9802-1b89efabe056","appLinkName":"System Confluence","appLinkUrl":"https://nuvveco.atlassian.net/wiki","spaceKey":"SET","spaceName":"ServiceDesk_ExternalCustomer_Test","spaceUrl":"https://nuvveco.atlassian.net/wiki/spaces/SET","isServer":false},"labels":[],"projectKey":"NUVVEJSD","serviceDeskId":11,"kbLinkDomainURLs":["https://nuvveco.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NUVVEJSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZTAxM2ZjMy0yNGIzLTQ5NmYtODhhOS1kYTVjZTE0YTc3MjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIzMDI3MTcsIm5iZiI6MTczMjMwMTUxN30.uEoL5HJzhoAnDtuyFO003sPgcPxVEfWofEO4clVuakw","targetCollection":"upload-project-10021","endpointUrl":"https://api.media.atlassian.com","clientId":"de013fc3-24b3-496f-88a9-da5ce14a7723","tokenDurationInMins":20}},"sharedPortal":{"name":"Nuvve Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nuvveco.atlassian.net/wiki","kbLinkDomainURLs":["https://nuvveco.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nuvveco","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a2dab4d1dfdacf1619964d95879e04b0f1483bc9_lout","baseUrl":"https://nuvveco.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nuvveco.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"de013fc3-24b3-496f-88a9-da5ce14a7723","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"64fee67d4d5d4b40bd4fd1a226fb19ba","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}